Privacy Policy

At Rabo Health & Wellness, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with our services. By using our site, you agree to the practices described below.

1. Information We Collect
We may collect personal information that you provide to us voluntarily, such as your name, email address, phone number, and health-related information you submit for appointment or consultation purposes.
We may also collect limited information automatically when you visit our website, such as your IP address, browser type, device identifiers, pages viewed, and time spent on our site.

2. How We Use Your Information
We use your information to respond to inquiries and schedule appointments, deliver chiropractic services, send updates about your care or our services, improve our website and user experience, and comply with legal and regulatory obligations.

3. SMS/Text Messaging Consent and Opt-In
When you opt in to receive SMS or text messages from Rabo Health & Wellness, we collect your phone number, consent preferences, and the date and time of your opt-in. Consent may be provided through the online form at our website or through in-office intake paperwork that includes SMS consent disclosure.
By opting in, you may receive transactional messages (such as appointment reminders, confirmations, and care follow-ups) and, if separately consented, marketing and promotional messages (such as special offers, discounts, and wellness updates). Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance or contact us using the information in Section 11 below.
Consent to receive text messages is not a condition of purchasing any goods or services. You must be 18 years of age or older to opt in to receive SMS messages from Rabo Health & Wellness.

4. Mobile Information Sharing Policy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Information Sharing and Disclosure
We may share your information only with trusted service providers who help us operate our business (such as hosting providers, email platforms, and appointment schedulers), if required by law, regulation, or court order, or to protect the rights, property, or safety of our practice or others. We do not sell, rent, or lease your personal data to third parties for any purpose.

6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site usage. These may include essential cookies required for site functionality and analytics cookies that help us understand how visitors use our site. We do not use cookies to track personal information for advertising purposes. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

7. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

8. Your Choices
You may opt out of receiving marketing emails by using the unsubscribe link in the footer, opt out of SMS messages by replying STOP to any text message, or request to access, correct, or delete your personal information by contacting us directly.

9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children without parental consent.

10. Third-Party Links
Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices of those websites.

11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

12. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:

Rabo Health & Wellness
670 Rio Lindo Ave, Ste 600, Chico, CA 95926
(530) 846-6262
[email protected]